Referral Program

I’m Johncross Iloabachie, a business process improvement specialist dedicated to helping businesses streamline processes and reduce manual tasks with tailored workflow automation and AI-powered solutions.

Background Highlights:

• 6 years of operations and customer service experience at AB InBev Nigeria

• Master of Science in Engineering Business Management, University of Warwick

• Bachelor of Engineering in Chemical Engineering, University of Benin

• Extensive training in Python programming and workflow automation

• Experience designing and building AI-powered workflow automation systems

• Strong stakeholder management and communication skills

2. About My Service

My AI-powered enquiry handling service equips businesses with custom AI agents trained on their own knowledge base and integrated into their workflows.

An AI agent is a virtual assistant that works autonomously, understands context, and provides consistent, relevant, and accurate responses. It goes beyond the limitations of typical chatbots by interpreting complex requests, adapting to user needs, and presenting information in interactive and media-rich formats for clearer and more engaging communication.

Key Benefits:

• Provides instant, accurate responses to staff or customer questions

• Operates 24/7

• Communicates in the user's language

• Helps users find information quickly, reducing manual search time

• Directs users to relevant forms, documents, links or other resources when needed

• Helps prevent lost sales caused by unanswered or delayed enquiries

• Enhances the client's reputation for responsiveness

• Generates interaction data that can be analysed for actionable business insights

Access & Delivery:

• Hosted securely online

• Accessible through a dedicated web page

• Can be placed as a link on social media pages

• Can be embedded on business websites

• Available as a web app for easy access across devices

• Simple and easy to use

How I Support Your Referred Clients:

• AI agent design, building, and training

• Unlimited content updates to the AI agent

• Design modifications of any complexity

• Periodic push notifications to users via the web app

• Regular usage reports with detailed insights and analytics

• Ongoing optimisation and support

3. Use Cases

Businesses showing any of these signs may be strong candidates for AI-powered enquiry handling:

• High-Volume Enquiries: Receives regular questions from customers, prospects, or staff through WhatsApp, websites, social media, or other channels.

• Repetitive Questions: Spends significant time answering the same customer or staff questions repeatedly.

• After-Hours Traffic: Receives messages and enquiries outside normal working hours when staff may not be available to respond.

• Guided Selling Needs: Offers products or services where customers need help choosing the right option before buying.

• Scattered Information: Has useful information, documents, or procedures that customers, prospects, or staff frequently struggle to find.

• Internal Bottlenecks: Requires staff to spend time searching for internal information or waiting for routine answers.

• Lost Sales: Risks losing potential customers or revenue because enquiries aren't answered or followed up promptly.

• Delayed Support: Makes customers, prospects, or staff wait for a human to answer questions that could be handled immediately.

• Multi-Language Needs: Serves customers who speak different languages or needs to communicate with users in their preferred language.

Key Applications:

• Customer enquiries and FAQs

• Lead generation and prospect qualification

• New staff onboarding and training

• Internal help desk for employees

• Appointment scheduling

• Feedback collection from staff or customers

• Summarisation of HR policies and other internal documents

• Product or service recommendation and guidance

• Multi-language customer communication

Example Applications by Industry:

Here are examples of the enquiries and related tasks an AI agent could handle in different industries:

• E-commerce & Retail: Product information, recommendations, prices, availability, delivery and returns.

• Real Estate: Property information, recommendations, prospect qualification and viewing requests.

• Hotels & Hospitality: Room information, rates, amenities, policies, recommendations and bookings.

• Travel & Tourism: Destinations, packages, itineraries, requirements, recommendations and bookings.

• Schools & Training: Courses, fees, admissions, requirements, schedules and applicant guidance.

• Professional Services: Services, FAQs, prospect qualification, forms/resources and internal information.

• Healthcare: Services, departments, hours, locations, appointments and approved information.

• Automotive: Vehicles/parts, specifications, prices, availability, recommendations and sales leads.

• Restaurants & Food: Menus, prices, opening hours, delivery, recommendations, orders and reservations.

• Beauty & Fitness: Services, packages, prices, schedules, recommendations and bookings.

• Transportation & Logistics: Routes, schedules, rates, coverage, requirements and customer support.

• Software & IT Services: Product information, features, pricing, support, recommendations and lead qualification.

You and your clients can explore this interactive demo to see a custom AI agent in action and experience its capabilities firsthand.

How Your Referred Clients Get Started:

• Request a custom AI agent web app using the unique referral link you’ll receive upon registration as a referral partner.

• Review the developed AI agent and request any necessary revisions.

• Try the AI agent free for 14 calendar days via the provided URL, QR code, and embed code.

• Review and sign the Independent Contractor Agreement electronically.

• Subscribe to the service at ₦70,000 per month.

4. Referral Partner Earnings

As a referral partner, you earn recurring monthly commissions for every client you refer who subscribes to my AI-powered enquiry handling service, for as long as they remain subscribed.

Commission Structure:

• 0 active referred clients: 0% monthly commission

• 1 – 10 active referred clients: 10% monthly commission

• 11 – 19 active referred clients: 15% monthly commission

• 20 – 29 active referred clients: 20% monthly commission

• 30 – 39 active referred clients: 25% monthly commission

• 40 or more active referred clients: 30% monthly commission

Example:

If you have 25 active referred clients, each paying ₦70,000 per month, you earn 20% of the fee from each client, giving a total of ₦350,000 in monthly commissions.

Payment Terms:

• Commissions are calculated for all active referred clients and processed as a single monthly payment.

• Commissions are paid exclusively in Nigerian naira to naira-denominated, NUBAN-compliant Nigerian bank accounts or verified Nigerian digital wallets.

• If a referred client stops subscribing, your total active referrals are recalculated, and your commission is adjusted according to the new tier.

• Commissions continue only for clients who remain subscribed and active.

You can preview the Referral Partner Agreement to understand the terms and conditions of participation in this referral program.

How to Refer Clients:

• Identify clients who are a strong fit and likely to subscribe after the free trial.

• Explain the service and let them know they can try the AI agent free for 14 calendar days.

• Share your unique referral link and direct them to request a custom AI agent web app using that link.

• Their request via your referral link is automatically credited to you.

Why Become a Referral Partner:

• Earn reliable recurring monthly income

• Scale your earnings with the number of active clients you refer

• Introduce an AI-powered enquiry handling solution to your clients

5. Next Steps