Privacy Policy

Last updated: 25 November 2025

JOHNCROSS ILOABACHIE (HEREINAFTER REFERRED TO AS "JC") VALUES THE PRIVACY OF ALL VISITORS AND USERS. THIS PRIVACY POLICY EXPLAINS WHAT INFORMATION JC COLLECTS, HOW IT IS USED, AND THE STEPS TAKEN TO PROTECT IT. BY VISITING THIS WEBSITE OR USING ANY OF JC’S SERVICES, YOU CONSENT TO THE PRACTICES DESCRIBED IN THIS POLICY.

1. COLLECTING YOUR INFORMATION

1.1 Personal Information

JC may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide. This may occur when you contact JC, complete forms, make purchases, or communicate via social media or other channels.

1.2 Non-Personal Information

JC may also collect non-personal information such as your device details, browser type, Internet Service Provider (ISP), approximate location, pages visited, and usage patterns. This information is collected through cookies, Google Analytics, and similar technologies to analyse site traffic and improve your experience.

2. USING YOUR INFORMATION

JC may use your information for the following purposes:

• To Provide and Improve Services: Deliver personalised experiences and enhance system performance.


• To Communicate with You: Respond to your inquiries, send updates, and share important service-related information.


• To Process Payments: Use secure third-party payment processors such as Flutterwave to handle transactions.

• To Comply with Legal Obligations: Meet requirements related to tax reporting, fraud prevention, audits, and applicable data protection laws.

3. PROTECTING YOUR INFORMATION

JC uses reasonable technical, administrative, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures may include secure servers, encryption, access controls, and routine security reviews.

4. SHARING YOUR INFORMATION

JC does not sell or rent your personal information. Your data may only be shared in the following circumstances:

• Service Providers: With trusted third parties who help operate the website or deliver services (e.g., payment processors, analytics services), and who implement appropriate safeguards to protect your data.

• Legal Compliance: When required by law, regulation, or court order, or when necessary to protect the rights, property, or safety of JC, you, or the general public.

• Business Changes: In the event of a reorganisation of JC’s business or services, your personal information will remain protected with appropriate safeguards.

5. DATA RETENTION

JC retains your personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing services, complying with legal obligations, resolving disputes, and maintaining accurate business and financial records.

Retention periods are determined based on:

• The type of information collected

• The purpose for which it was collected

• Legal, tax, and regulatory requirements

• Business and operational requirements

When personal information is no longer required, JC will securely delete or destroy it.

6. CHILDREN'S PRIVACY

JC does not knowingly collect or process personal information from individuals under the age of 18, in accordance with Nigerian law, including the Nigeria Data Protection Act (NDPA) 2023 and the Child Rights Act. If you are under 18, please do not submit personal information without the supervision of a parent or legal guardian. 

If JC becomes aware that personal information has been collected from a minor without appropriate consent, it will be deleted promptly. Parents or guardians who believe a minor’s data may have been collected may contact JC using the details provided in the “Contact Information” section of this Policy.

7. THIRD-PARTY LINKS

This website may contain links to third-party websites that are not operated or controlled by JC. While JC takes reasonable steps to ensure that these third-party services maintain security and privacy standards consistent with this Privacy Policy and applicable laws, JC is not responsible or liable for their privacy practices, security measures, or content. You are encouraged to review their individual privacy policies before providing any personal information.

8. CHANGES TO THIS PRIVACY POLICY

JC may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website or services after any changes are posted constitutes acceptance of the updated Policy. For more information on your use of JC’s products and services, please refer to JC’s Terms and Conditions.

9. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy, you may contact JC via email at john@jcvoices.com. JC will endeavour to respond to all enquiries or issues within one business day.